What are the advantages of NPS?

NPS offers clear, actionable insights into customer loyalty and satisfaction.

It helps businesses:

to improve customer satisfaction
to increase loyalty
to enhance brand reputation
and to better understand customer needs.

Recommended Reading: An NPS survey provides access to a large amount of actionable feedback, which in turn helps you improve your customers' loyalty over time. In our blog post, we show you "Benefits of the NPS survey that you don't know yet".

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