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  • Support
    • Integrations
      • Using the Shopify Integration
      • Using the Salesforce Desk.com Integration
      • Using the Zendesk Integration
      • Using the Bigcommerce integration
      • Using the Freshdesk Integration
      • Using the FreshBooks Integration
      • Using the Insightly Integration
      • Using the Mailchimp Integration
      • Create a custom integration with Zapier
    • Import & Export
      • How can I add recipients manually?
      • How can I create a csv export?
      • How can I create a PDF report?
    • Surveys
      • How can I create and customize a survey?
      • How to conduct employee attitude surveys?
      • Using your own mail server for sending surveys
      • Can I integrate Google, Facebook or other rating portals?
      • How to use the budget of your surveys correctly
      • Are there other designs for my survey?
      • What are the best practices for implementing NPS surveys?
      • How frequently should NPS surveys be conducted?
    • Embed
      • How can I embed my reviews in my own Shopify store?
      • Which parameters can be defined for website widgets?
      • What kind of widgets does Callexa Feedback offer?
    • Net Promoter Score
      • Why should I not use a coloured NPS scale?
      • What is an NPS blog?
      • Why Feedback from Detractors is important
      • How is the NPS calculated?
      • What does it mean to have a high NPS?
      • What is a good NPS score?
      • How can I use the NPS for my company?
      • Can NPS be used for employee feedback?
      • What is NPS and why is it important?
      • What are the limitations of NPS?
      • How does NPS impact customer acquisition?
      • How can businesses leverage NPS for growth?
      • Can NPS be used for B2B businesses?
      • What are common pitfalls to avoid when using NPS?
      • What are the benefits of using AI in NPS automation?
      • What future developments can we expect in NPS automation?
      • What are some alternatives to NPS?
      • How can I improve my NPS score?
      • How can other companies implement NPS?
      • What are common challenges with NPS?
      • What is the main difference between NPS and Customer Satisfaction Scores?
      • Can NPS and Customer Satisfaction Scores be used together?
      • What Are the Limitations of NPS?
      • Can NPS be negative?
      • NPS Surveys - Recommended Best Practices
      • What is NPS?
      • What are the advantages of NPS?
      • Common Mistakes when Interpreting the NPS
    • Callexa
      • Is Callexa suitable for small businesses?
      • How secure is the data collected by Callexa?
      • Can Callexa integrate with other tools?
      • What kind of businesses can benefit from using Callexa?
      • How does Callexa compare to other NPS tools?
      • How can businesses get started with Callexa?
      • How can Callexa help improve customer satisfaction?
      • How does Callexa handle negative feedback from customers?
      • Can Callexa Be Applied to All Industries?
      • How does Callexa automate the NPS process?
      • What are the key features of Callexa?
  • Blog
    • MailChimp Integration
    • Shopify Integration
    • Salesforce Desk.com Integration
    • Segment.io Integration
    • Ways to integrate your NPS surveys<br>
    • Run my Accounts Integration
    • Insightly Integration
    • Freshdesk Integration
    • Benchmark Email Integration
    • Callexa Feedback - New Features
    • Callexa Feedback - New features in May
    • FreshBooks Integration
    • Zendesk Integration
    • HARVEST Integration
    • Olark Integration
    • LiveAgent Integration
    • BetterVoice Integration
    • Megaventory Integration
    • 10to8 Integration
    • Mailjet Integration
    • Callexa Feedback - Spring cleaning and optimization of the features.
    • Datadog Integration
    • AWeber Integration
    • Embed NPS surveys into HTML emails
    • Envoy Integration
    • Proposify Integration
    • Bidsketch Integration
    • VCita Integration
    • MemberSpace Integration
    • BigCommerce Integration
    • BugHerd Integration
    • SupportBee Integration
    • SharpSpring Integration
    • Customer Experience Management - How you can increase customer satisfaction even in times of Corona
    • How to get positive reviews on Google, Facebook, Tripadvisor &amp; Co.
    • Extension for the Callexa Review Widget
    • New function: Time-controlled sending of your NPS survey
    • What you should know about detractors
    • The importance of the reminder survey
    • Should you consider the results of erroneous applications in your NPS?
    • Why the NPS survey is an ongoing process and not a one-time examination.
    • The Benefits of Implementing the Net Promoter Score in Small Businesses
    • Closing the customer feedback loop: implement insights!
    • Net Promoter Score for Website Visitors: Is It Worth It?
    • Practical ideas for automating the customer feedback workflow
    • Actions you can take if you are not receiving qualitative NPS feedback
    • How to Understand Your Target Audience - A Little Guide
    • Implement simple strategies with the Net Promoter Score to generate more sales
    • Why asking the right question in NPS surveys is so important.
    • Measure and improve employee experience with the eNPS.
    • Implement NPS surveys in your customer lifecycle emails
    • NPS vs. Social Media for Market Research
    • When is an NPS response considered to have expired and can therefore be discarded?
    • Best practices for implementing the Net Promoter Score (NPS) in e-commerce
    • How to turn NPS feedback into customer reviews, testimonials, and other recommendations.
    • Benefits of Outsourcing Your NPS Process
    • How your pricing policy affects customer satisfaction.
    • Who should you survey in B2B business: your contact person or the direct user of the product?
    • Your Net Promoter Score is irrelevant.
    • How to make an amazing first impression on every customer
    • Why customer experience is the next competitive battleground.
    • What we can learn from companies with a high NPS
    • Is Your Net Promoter Score Skewed?
    • Why you should also use the Net Promoter Score for your B2B company.
    • What you can learn from companies with a low NPS.
    • Serious customer loyalty mistakes to avoid.
    • Growth Hacking with NPS - What to Look For
    • How to effectively implement an NPS data analysis
    • Why customer feedback is so important for your business.
    • How to make NPS work for you
    • The Net Promoter Score and the Thank You Page
    • From what value do you have a good Net Promoter Score?
    • Basic areas of application for your satisfaction analysis with NPS.
    • Why it is important to place NPS at strategically important points
    • Why you should also talk to your Detractors
    • Why the NPS not only outputs statistics, but can also make feelings and intentions measurable.
    • How to further process the NPS value
    • Reasons for using the Net Promoter Score every day
    • How to increase customer satisfaction over time
    • More conversions from trials? No problem with the Net Promoter Score
    • Benefits of the NPS survey that you don't know yet
    • How you can save costs in customer acquisition with the NPS
    • The Net Promoter Score – basics and areas of application
    • The Importance of Customer Loyalty for Business Growth
    • Customer satisfaction - efforts of Arvato Financial Solutions are paying off.
    • Allianz CEO wants to prioritize customer recommendations.
    • New goals thanks to NPS: Are you still satisfied or are you already striving for more?
    • "Tiscover achieves a Net Promoter Score (NPS) of 74"
    • "Customer service as a guiding principle at Carglass"
    • Hisense executive Zhou Jianhou plans to lead in the area of NPS.
    • NPS: The successful way to measure customer satisfaction
    • Mastering Net Promoter Score: A Guide to Business Growth
    • The Net Promoter Score: The Key to Building Lasting Customer Loyalty
    • NPS vs. Customer Satisfaction Scores - A Short Overview
    • Using NPS for Customer Acquisition: A Shortlist with 10 Steps
    • How to Implement NPS in Your Company
    • The Role of NPS in Customer Experience (CX)
    • The Difference Between NPS and Other Customer Satisfaction Metrics
    • How WebWide Uses Callexa NPS to Improve Customer Feedback
    • NPS and Social Media - A closer look
    • The Role of NPS in Your Customer Retention Strategy
    • NPS Guide: Predict Customer Behaviour from Feedback
    • Automating the NPS Process with Callexa
    • Common Mistakes When Using NPS and How to Avoid Them
    • NPS and Customer Segmentation: Understanding the Dynamics
    • The Role of NPS in Customer Acquisition
    • 6 NPS Best Practices: Elevate Your Customer Experience Strategy
    • How to Utilize NPS Results in Your Marketing Strategy
    • The Power of NPS and Customer Feedback: Driving Business Success
    • The Connection Between NPS and Customer Feedback
    • Implementing NPS Surveys With Callexa – Your Road To Success
    • How you can win even happier customers
    • "How can I effectively collect feedback from my customers to calculate my NPS?"
    • The Relationship Between Customer Satisfaction and Company Success
    • Enhancing Customer Satisfaction with Callexa
    • NPS Trends in 2025 for Enhanced Customer Acquisition
    • How to Effectively Read Your NPS
    • Managing Negative Feedback Using NPS: Strategies for Success
    • A Quick Guide to Setting up Customer Segmentation with Callexa
    • Case Studies - Understanding the Impact of NPS on Customer Acquisition
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