Blog - Callexa

The Net Promoter Score – basics and areas of application

Using a Net Promoter Score survey allows companies to learn more about customers. Evaluating and segmenting the feedback received enables a close look at customer behavior, gives an insight into needs and wishes and makes it clear which measures must be proactively taken to improve service, customer satisfaction and thus increase sales.

15.12.2022 Net Promoter Score

aWeber Client Feedback CAC Customer Satisfaction behavioral targeting brand loyalty actionable feedback customer loyalty feedback Allianz Integration Callexa NPS survey churn Net Promoter Score

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